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Assign a NATed public IP address with the DNS entry specified, pointing to the destination IP address below.
Ensure that the service is accessible from within the school's IP range.
Update the firewall to allow the following port to be made accessible.

Source: ANY

Destination: <IP Address of RDS Server>

DNS Entry: remote.<schoolName>.herts.sch.uk

Required Port Access:

443 (TCP, Inbound)

Thank you.

Domain - Apple domain verification

To: help@sd.hertsforlearning.co.uk

Subject: Apple Verification Request

Hi HfL,

Please can the following TXT record be added for <schoolName> <schoolNumber> :

Domain: schoolName.herts.sch.uk

Name / Host / Alias: @

Value / Answer / Destination: apple-domain-verification=

Thank you!

RM Broadband (direct)

DNS - Modify existing records

Navigate to https://support.rm.com/DiagQuizGroupList.asp and login with your RM credentials.
Select Internet Services Change Request > DNS Record - Add, Modify or Remove DNS Records.
Enter the following details:
- Your domain name: (enter the school's domain name e.g. school.sch.uk)
- Action required: Modify DNS Record
- Record Name: School Website
- Record Type: A
- Content:

Hi RM,

Please can the following DNS records be updated with the following:

Record / Type / Value

yourwebsite.co.uk / A / 34.242.139.191

www.yourwebsite.co.uk / CNAME / balance.schooljotter3.com

Thank you.

- Additional notes: (leave blank)
Select Next > enter the following:
- Please select the support group... : (do not change)
- Please select the establishment: (select the school from the list)
- Please enter some contact information: (leave the address and enter your contact info in the fields below).
- Issue Summary: DNS Change Request
- Issue Description:

Hi RM,

Please can the following DNS records be updated with the following:

Record / Type / Value

yourwebsite.co.uk / A / 34.242.139.191

www.yourwebsite.co.uk / CNAME / balance.schooljotter3.com

Thank you.

Select Submit.

IP range extension

Navigate to https://support.rm.com/DiagQuizGroupList.asp and login with your RM credentials.
Select Internet Services Change Request > IP Allocation.
Enter the following details:
- Briefly explain the reason for the change: Increased number of devices on-site.
- How many additional IP addresses do you require? 1024
- Please select your preferred option for increasing your IP range: I would like an additional separate IP range.
Select Next > enter the following:
- Please select the support group... : (do not change)
- Please select the establishment: (select the school from the list)
- Please enter some contact information: (leave the address and enter your contact info in the fields below).
- Issue Summary: Additional IP Range
- Issue Description:

Hi RM,

Please may I request for an additional IP range at <schoolName>, with the gateway set to an unused router port.

Thank you.

Select Submit.

Public IP address creation / firewall configuration for RDS

Navigate to https://support.rm.com/DiagQuizGroupList.asp and login with your RM credentials.
Select Internet Services Change Request > Non Standard Change > Any other Non Standard Change > Next.
Enter the following details:
- Please select the support group... : (do not change)
- Please select the establishment: (select the school from the list)
- Please enter some contact information: (leave the address and enter your contact info in the fields below).
- Issue Summary: Public IP assignment / Firewall Configuration
- Issue Description:

Dear RM,

Please can the following changes be made:

- Assign a NATed public IP address with the DNS entry specified, pointing to the destination IP address below.

- Ensure that the service is accessible from within the school's IP range.

- Update the firewall to allow the following port to be made accessible.

Source: Any / UK IP Addresses only (choose one)

Destination: <IP Address of RDS Server>

DNS Entry: remote.<schoolName>.herts.sch.uk

Required Port Access: 443 (TCP, Inbound)

Thank you.

Select Submit.

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